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2024年3月28日发(作者:网上编程课价格)

Civil Aviation

Cabin Service Practical English

I. Content: Unit 1 and Unit 2

II. Pre-class task for the students: Preview the text, analyze the

structure of the text and find out the main idea for each part. Find

out the relative information from the internet and all the other

possible medias.

III. CAI ( multi-media、computer、blackboard)

IV. Learning material:

1. Preflight Briefing:

Flight attendants and purser

Flight information (aircraft, flight time, fight route, weather

condition etc.)

Safety check and safety demonstration

Flight attendants’ positions

Passengers’ numbers (first class, business class, economy

class) and VIP, CIP etc.

2 Preflight Check

Check the safety demonstrator kits (seat belt, oxygen mask,

life vest)

Check the emergency equipment according to the checklist

( portable oxygen cylinder, PBE, smoke hood, fire extinguisher,

axe, torch, first aid kit, doctor’s kit, survival kit etc.)

Check galley (oven, coffee maker, water boiler, trolley etc.)

Check lavatory (smoke detector, temperature indicator, dust

bin, fire extinguisher, etc.)

Check interphone, entertainment facilities, cabin lights etc.

3. Background information:

1)

Preflight Briefing:

航前准备会是拉开执行航班任务的序幕,

作为乘务员必要的航班信息和职责会在30分钟内的准备会上获得,带

班乘务长则在这一时间尽可能多的将工作要点分工布置。乘务长介绍,

航路天气,向乘务组成员通报本次航班任务的具体情况、注意事项、

人员分工,并强调安全措施。

a.注意特殊旅客:

priority guest 需要优先照顾的乘客;

special passenger 特殊旅客

c

. Oral Exercises:

Self –introduction---purser

Aircraft type---Boeing 757

Destination --- London

Flight time --- 10 hour and 20 minutes

Weather---18℃(64℉), sunny skies, very strong wind

Purser: I’m the purser for today’s flight. Now, let’s begin the

briefing. We are bound for London on a Boeing 757 and the flight

(此栏空白,由任课老师课前中后手工填写备忘录)

time is 10 hours

and 20 minutes….

CA: I’m sorry to

interrupt you, Miss

Li, how about the

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weather in London?

Purser: Well, according to this morning’s weather forecast,

London will see a high of 18° Centigrade or 64°Fahrenheit

and sunny skies, with very strong winds.

CA: Thank you.

Task distribution—purser, Wang and Zhang first class,

others business and economy class

Run through safety procedures, emergency equipment and exits.

Purser: …I’ll take first class with Wang and Zhang, the others

will be in business and economy class. Next, let’s run through the

safety procedures, emergency equipment and exits on this Boeing

757.

CA: Certainly.

Number of passengers: 128. 8 first class, 12

business class, 108 economy class. Light loading.

CA1: Wang, do you know the number of passengers who have

checked in for today’s flight?

CA2: Yes. 128. We have 8 checked in first class, 12 in business

and 108 in economy.

CA1: Oh, I see. That’s a relatively light loading

2) Preflight Check:机务人员对每个座椅都进行了检测,确

保旅客在近12个小时的航程中能够欣赏到娱乐节目。机务部

门要完成对客舱所有设施的检查维护工作。负责配送餐饮食品

的航食部门将所有机供品摆放完毕。清洁部门把上一个航班任

务结束后凌乱的客舱收拾干净,重新摆好每个个座位的毛毯、

枕头、杂志。

Part Two

Boarding and

Greeting

I. Content: Unit 3

II. Pre-class task

for the students:

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本文标签: 航班 工作 任务