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Vertical Banding in printed area fills
Latex 800 Series Printers
Introduction
This issue is mostly caused because the substrate is not flat or because of wrinkles on the substrate.
Substrate is not flat
If the substrate does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to
see defects in the printed image, such as vertical stripes. This can happen when you use thin substrate that
becomes saturated with ink, it can also be caused by the combination of heat and vacuum pressure that is
applied to the substrate.
Possible Cures
1. Check that the substrate type you have loaded corresponds to the substrate type selected in the
front panel and in your software.
2. If you are using a paper-based substrate, try changing to a thicker substrate.
Wrinkles in the substrate
Wrinkles in the substrate indicate that the substrate settings that control the substrate shape are not
optimized. This can cause various printing defects such as colored bands in area fills in the vicinity of the
wrinkles.
There are various reasons why wrinkles could appear while printing:
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Incorrect loading of the substrate
Incorrect routing of the substrate through the printer
Incorrectly positioned edge holders
Drying and curing temperatures too high for the substrate
Differential expansion of the substrate due to variations in temperature, perhaps caused by a large
difference between drying and curing temperatures
Insufficient tension or non-uniform tension across the substrate
Possible Cures
1. Check that the substrate you are using is the same type that you have selected in the HP Internal
Print Server.
2. Try to minimize skew while loading the substrate. Double check that you are loading the substrate
using the correct process.
3. Check that there is no telescoping of the input roll.
4. Check that the substrate edge holders are correctly positioned.
5. Try using the Diverter rollers. You are recommended to use both diverters when printing on self-
adhesive substrates, and the output diverter (only) when printing on fabrics.
6. Try increasing the substrate tension.
7. Increase the vacuum.
8. Try reducing the drying and curing temperatures, and minimize the difference between the two
temperatures.
9. Consider changing the printer configuration. For the Latex 850 use the roll-to-free-fall configuration
as it is least prone to wrinkles.
10. If you cannot get rid of the wrinkles, try raising the carriage beam slightly, so that the printhead is
not so close to the substrate.
For information on how to adjust printer settings, see the User's Guide.
Vertical Banding in the same color (gray, brown, green)
For more specific types of vertical banding in printed area fills refer to the following troubleshooting.
A small amount of vertical banding (like waves) can be seen, with a frequency equal to or higher than 2.6cm
(1”), up to approximately 5-10cm (2”-4”) when printing a few specific large area fills of the same color (gray,
brown, green)
Possible Cures
1. Check that the substrate is correctly loaded, this is the most likely cause of this type of vertical
banding.
2. Reduce the heating temperature of the print as much as possible, without impacting the image
quality
3. Check that there is no telescoping of the input roll.
4. Reduce the level of vacuum (via the add a new substrates process) as much as possible.
5. Reduce the ink limit (through the add a new substrates process or in the RIP), this can help to reduce
this issue on some substrates.
6. Use the diverter rollers. You are recommended to use both diverters when printing on self-adhesive
substrates, and the output diverter (only) when printing on fabrics.
7. Consider changing the printer’s configuration. For the Latex 850 use the roll-to-free-fall
configuration as it is least prone to wrinkles.
8. Increase the vacuum, to make sure that the wrinkles are not forming in the print zone.
9. If using a unidirectional printmode, try to print in a bidirectional printmode.
10. Make sure that the scan beam height (through the front panel), is set to normal (and not in a custom
position).
11. Use a substrate which is less sensitive to rib marks (slightly more rigid).
12. In case of heavy and narrow rolls (with diameter > 25cm (10”)) generating a bow on the spindle
(mainly the input), use a roll which is less than 25 cm diameter.
This information and more can be found in the Maintenance and Troubleshooting
guide
© 2014 Hewlett-Packard Development Company, L.P. The information contained herein
is subject to change without notice. The only warranties for HP products and services are
set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not
be liable for technical or editorial errors or omissions contained herein.
This document was created in January 2014 based on tests performed by HP. While
specifications are subject to change, reasonable effort was made to ensure the accuracy
of this document on the date it was prepared. Distribution of this document to end-users
or to any other third parties is forbidden. All trademarks are property of their respective
owners.
HP Confidential – for HP and HP Reseller Internal Use Only
January 2014
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