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2024年3月20日发(作者：王者荣耀英雄随机抽取器)
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1.---___C___?
--- I expect to depart for Frankfurt on Sunday, September 1
st
, any time after 13:00
pm.
A. How would you like to go
B. Where shall I make hotel reservation
C. When do you plan to leave
2.---_____C____?
---Sure, no problem. First, go see Cindy and tell her where you’re going and when.
A. Will the company reimburse everything
B. Will I use the card for everything
C. Can you fill me in
3. Many of the banks and travel services in the western countries provide convenience
for the travellers by issuing traveller’s __A__.
A. checks B. cash C. credit cards
4. Can you fill me ___A___? I need some detailed information.
A. in B. up C. out
5. Travellers, when __ B__ the checks, have to sign the checks in the presence of the
bank or service clerks.
A. buy B. buying C. to buy
6. --- Hey Kyle, guess what! The boss is sending me to Europe for a marketing
seminar next month.
--- ___B___ You’ve been itching to go on a business trip for months.
A. I am sorry to hear that. B. Great! You must be happy. C. So what?
7. We used to ___C___ cash advances.
A. had B. having C. have
8. Please __C__ an open return flight from Barcelona to Frankfurt.
A. paper B. text C. book
9. The processing time __ C ___ per embassy.
A. various B. variety C. varies
10. --- How would you like to go?
--- __B__.
A. I’ll get in touch with the railroad
B. I’d like to fly to Frankfurt for a stay of two days
C. I expect to depart for Frankfurt on Sunday, September1
11. ___B___ behalf of Vancouver C&S Int’l Trade Corp., I am pleased to invite you
and your colleagues to visit us.
A. For B. On C. In
12. ---__A___?
--- Yes, business class.
A. Will you fly business class
B. When do you plan to leave
C. Where shall I make hotel reservation
13. If you are intending __A__ just one Schengen country, you will need to apply for
the Schengen visa directly with the embassy or consulate of that particular
1
4
country.
A. to visit B. visiting C. visited
14. Traveller's checks are generally __C__ small face value.
A. at B. on C. of
15. You can download and print off the __ B __ online.
A. from B. form C. formal
1. --- The client said he had to send a monitor back three times before the problem
was solved. Do you have a reason for this?
--- ___A__.
A. Well, I wonder whether the recent layoffs are affecting the quality of our
customer service
B. What do you think? But I have no idea
C. That’s the client’s own problem, I guess
2. --- Hello, is that Sail Moving Company?
--- __ A___?
A. Yes, this is Jack speaking. Thanks for calling. What can we do for you
B. Yes, I’m Jack. Thanks for calling. What can we do for you
C. Yes, speaking. What can I do for you
3. Customers won’t find store clerks sitting around ____A____.
A. watching TV or playing cards
B. to watch TV or play cards
C. watching TV or to play cards
4. If things have __B___, the person you’re talking to will want to know the reasons.
A. got up B. gone wrong C. turned down
5. Some of the customers’ complaints seem ___B__.
A. inacceptable B. unacceptable C. unaccepted
6. The American idea of customer service is __B___ each customer the center of
attention.
A. made B. to make C. make
7. If any of the articles are damaged during move, you may make a __C__ for
compensation with our company.
A. request B. demand C. claim
8. __A___ the situation may be, make sure that you don’t leave your customer with
an unanswered question.
A. Whatever B. Whenever C. However
9. ---
What is the distance between the new building and your office?
--- ____B_____.
A. It is near to the bus stop
B. It is about 15 kilometers
C. It is very close
10. Customers often remain __A__ to a business that has excellent service even if
their prices are high.
A. loyal B. loyally C. loyalty
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